Managed IT Services

How do you take a list of aging systems, performance issues, security gaps, and business requests and turn it into a plan for modernization that people will approve and deliver? Without a clear sequen...

Should your organization reduce the number of physical environments it runs, move workloads to the cloud, or both? Data centre consolidation or cloud migration: the cost, control, latency, security, c...

Aging infrastructure is a risk. But is the cost of modernization worth it, or will replacing it now create more cost and disruption than value? Unfortunately, many organizations can’t answer that ques...

The warning signs often do not show up quickly for many growing organizations. When the server slows down, you add capacity. Another cloud tool was approved because staff have no remote access. A secu...

Who handles an IT problem when the solution requires someone to be physically present? Remote tools can modify a setting, examine logs, and reset an account. They can’t trace an unlabelled cable, repl...

A multi-site rollout rarely breaks in the same way at every location. It breaks one site at a time. The hardware might be the same, but the sites are not. One branch has no place in the cabinet. Anoth...

A remote engineer asks a technician to move a patch cable from switch port 12 to port 18. The technician arrives and finds that the labels do not match the diagram. The safest next step is not to gues...

The easiest device to lose is the one everyone assumes someone else recorded. A laptop arrives for a new employee. IT configures it, hands it off at the site, and moves on. No one records its final lo...

Why does a network that once supported the business without trouble begin struggling with cloud applications, video calls, wireless devices, and remote access? Occasionally the answer is a failed comp...